Privacy Policy

Last updated: January 2024

Introduction

Small Group Soccer Training ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Register for training sessions or programs
  • Contact us through our website or email
  • Fill out forms or surveys
  • Make inquiries about our services
  • Provide feedback or testimonials

This information may include your name, email address, phone number, physical address, age, skill level, and other details related to your soccer training interests and goals.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URL
  • Pages visited and time spent on pages
  • Click patterns and interaction data

This information is collected using cookies, web beacons, and similar tracking technologies to help us understand how visitors use our website and improve our services.

Information from Third Parties

We may receive information about you from third-party sources, such as payment processors, marketing partners, and social media platforms, to enhance our services and ensure the accuracy of the information we maintain about you.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and improving our training services
  • Processing registrations and payments
  • Communicating with you about your training programs
  • Responding to your inquiries and requests
  • Sending promotional materials and updates (with your consent)
  • Analyzing website usage and user behavior
  • Personalizing your experience on our website
  • Ensuring the security and integrity of our services
  • Complying with legal obligations and regulations
  • Preventing fraud and protecting against illegal activity

We will not use your personal information for purposes other than those outlined in this Privacy Policy without obtaining your explicit consent.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small files that are stored on your device when you visit our website. They help us remember your preferences, track your browsing behavior, and improve your user experience. We use both session-based and persistent cookies.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us understand how users interact with our site
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your activity for targeted advertising purposes

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect your ability to use certain features of our website. For more information about cookie management, please visit your browser's help documentation.

Other Tracking Technologies

In addition to cookies, we may use other tracking technologies such as web beacons, pixels, and similar technologies to collect information about your browsing activities and preferences. These technologies help us measure the effectiveness of our marketing campaigns and improve our website.

Data Security

We are committed to protecting your personal information from unauthorized access, alteration, disclosure, and destruction. We implement appropriate technical, administrative, and physical security measures to safeguard your data, including:

  • Encryption of sensitive data during transmission
  • Secure socket layer (SSL) technology
  • Restricted access to personal information
  • Regular security audits and updates
  • Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You acknowledge the inherent security risks of transmitting information over the Internet.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or legal process
  • To protect our rights, privacy, safety, or property
  • With your explicit consent for specific purposes
  • In connection with a merger, acquisition, or sale of assets

Any third parties we share information with are required to maintain the confidentiality and security of your personal information and use it only for the purposes for which it was disclosed.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and review your personal information
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your information
  • The right to opt-out of marketing communications
  • The right to data portability
  • The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within the timeframe required by applicable law.

Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites before providing your personal information or engaging with their services.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account.

For children aged 13 and older, we require parental consent before collecting their personal information. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy and, where appropriate, by providing additional notice (such as sending you an email notification).

Your continued use of our website and services following the posting of revised Privacy Policy means that you accept and agree to the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below. We will make every effort to respond to your inquiry within 30 days.

Location

Raleigh and Wake County, NC